Wednesday, January 31, 2007

tip's for being waited?

We went to a restaurant over the weekend. My brother-in-law took us out to dinner. A very nice steakhouse. The waitress we had was a pretty girl, but she was one bad waitress I've ever seen. She didn't fill our drinks at all. We got so thirsty that we had to ask another waitress who served the next table. She almost threw the plates on our table banging things around, and she didn't even get the order right. Anyway, when it was time to go with a bitter taste in my mouth, my brother-in-law wanted to pay to the manager himself. When the manager came to our table, my brother-in-law pulled out a penny and said, "you see this? This is a penny. I'm not a person who would leave without tipping. So here it is. This is for the waitress who did a wonderful job." He was cool! I wished I could have done that.

Do we have to tip even if we don't get the good service we deserve?
How many percent is the best way to do?
Is it that bad not to tip at all if I think I didn't get good service?

4 comments:

Cat said...

I don't think I would have approached the manager like that. I used to wait tables and we always tip when we go out. We like to find favorite servers when we frequent certain restaurants. The percentage may be up to the type of restaurant. Standard is usally 18% these days, some being OK with the old 15% tip rate. I also consider things like: maybe the wait person just got out of a relationship? Maybe a close friend or relative died? Is this their first week? I don't justify rude behavior, just the reasons a server may not be as prompt or organized as they are expected to be on the job. I know people that actually say they don't have the money to tip..well, then you don't have the money to eat. Stay home! You know where the Ramen Noodles are! ;)

maljang said...

Thank you for your comment. I didn't know there was a rule to tip. So 18% of the ticket, right? The tipping culture was a brandnew thing when I got here. I was told that I was supposed to tip everywhere except it's a self service place. People expected to get tipped. On the contrary, if someone get tipped in Korea, most of the time, the person would get offended! Isn't that a big cultural difference?

Julie said...

I'll have to agree with Cat when it comes to having some compassion on the server. I waited tables all four years of college, and I was a very good server. However, I remember a few times when I was brand new and I was so slammed, and I'll never forget how horrible a few tables made me feel. There's nothing more frustrating than working your butt off and still not being able to do your best. I think the least I've ever tipped is 10 percent, and that was when the service was horrible. My husband and I usually tip a minimum of 20 percent because you'd be surprised how just an extra few dollars (that you probably won't miss) makes such a big difference to your server. From my experiences, the people who are not compassionate or forgiving to servers usually have never waited tables.

maljang said...

Well, yeah, my brother-in-law had never waited, I'm sure. But I don't think that waitress was having a bad day, because she was chatting with other waitresses and laughing and all that. She was just a bad waitress.
I've never done that here in America, but I've waited at a restaurant for about 8 days. Of course, as I said, there's no tipping there. I got paid by the owner. As you said, sometimes I got some customers who would never get satisfied no matter how good job I did.